FINN-X

Customer Experiences with a Finnish Heart

Tag: personal growth

  • A minimal Scandinavian-style hero image showing light birch wood blocks stacked as a small house foundation with a single pink brick being carefully placed on top, symbolizing strengthening Lean foundations with creativity. Text on the image reads ‘Depth Over Decoration’ and ‘Continuously, Creatively Lean’

    Continuously Creatively Lean: Strengthening My Lean House Foundations Through Basics

    In a world that often celebrates speed, badges, and “leveling up” as quickly as possible, I’m choosing something different: depth over decoration. As a twin mom entrepreneur and founder of FINN-X – customer experiences with a Finnish heart – I don’t have endless time or energy. Every course, project, and commitment has to matter. That’s…

    Jonna

  • “Jonna posing hands on hips in front of doodles, symbolizing her ‘color outside the lines’ approach to customer experience and leadership.”

    Coloring Outside the Lines: Finding My CX Niche

    I lead best when I lead as myself. I’m pushing back against the notion of being confined to a single box. I don’t want to stay neatly within the lines; I want to explore, experiment, and create freely. The Turning Point: Leadership & Innovation During my Master of Culture and Arts (Creative Design Management) studies…

    Jonna

  • Clouds with emerging light and text saying the fear is still there, just different.

    Fear, Then and Now–From Finn Fear to the Mouse That Feared Nothing

    In 2019, I wrote a blog post called “Finn Fear – Fear of the Unknown.” Back then, my fear lived mostly in my head: self-doubt, comparison, and the feeling of being small in a big, loud country. I had moved from Finland to the US, and I suddenly found myself surrounded by more competition, more…

    Jonna

  • Scrapbook collage with a letter from my future self to my present self, surrounded by motivational phrases and icons like a hearts, faith, and a clock.

    10 Years From Now: A Letter From My Future Self

    Lately, I’ve been thinking about how we talk to ourselves when things feel uncertain—especially as entrepreneurs.There’s a lot we don’t say out loud: the slow seasons, the rejections, the quiet fear that maybe we’re not good enough after all. So I wrote a letter from my future self to my present self. Maybe you need…

    Jonna