Tag: Leadership journey

  • “Jonna posing hands on hips in front of doodles, symbolizing her ‘color outside the lines’ approach to customer experience and leadership.”

    Coloring Outside the Lines: Finding My CX Niche

    I lead best when I lead as myself. I’m pushing back against the notion of being confined to a single box. I don’t want to stay neatly within the lines; I want to explore, experiment, and create freely. The Turning Point: Leadership & Innovation During my Master of Culture and Arts (Creative Design Management) studies…