Making Your Customers Matter

FINN-X is all about the customer, in everything we do. Amazing customer experiences are delivered by CX advocates in your organization, and yes, those people are ALL your employees. We believe at FINN-X that amazing customer experiences start by putting your employees first and giving them the right tools and voice to make decisions. When they feel empowered to do what they feel is right for the customer – without fear of using the wrong words or talking too long on the phone – they will care for your customers. And when customers feel cared for, they become loyal and what do loyal customers do? They buy again and again and again…

Hello! My name is Jonna and I’m the founder of FINN-X. My motivation to start my own Customer Experience Business comes from caring. FINN-X lives by its motto: Making Your Customers Matter.

We also want to simplify Customer Experience (CX) and provide help to other companies in need. You might need help connecting all the scattered dots, and understanding your customer better. Or you have no idea where to start. Not to worry, we are here to help, so reach out today, and let’s make sense of it all.

Looking forward to getting to know you and working with you.

Thank you – Kiitos!

-Jonna